Quality Control in CAD Documentation Services (contd.)

Continuing from the previous post…

3. Process customization: Quality is a function of (a) desired output and (b) elimination of errors. The best QC happens when each process is customized as per the client’s requirements, and shared with them

4. Communication: The Project Manager must, at all times, pass on relevant updates to clients and team members, and ensure they have been received and understood

5. Accountability: The human psyche has excellent defense mechanisms to being proven or stated wrong. However, it has been seen that if a drafter claims that he has checked the drawing and is responsible for errors, careless errors ‘magically’ disappear!

6. Checking: Quality, by one of its definitions, is ‘minimization of error’. Hence, trust and accountability apart, an efficient, client specific checking is the key to better quality control. The most common systems are:

1. Self-check
2. Peer check
3. Supervisor check

7. Engagement: CAD documentation Services are performed by an organization that does not design the project, or interface with the user. In fact, more often than not, they do not get to see the building or premises they worked on. Sharing with the drafters the look and feel  of the entire project and its relevance to society helps deepen their involvement, and consequently, responsibility

8. Technology: While not yet universal, software has been developed to check certain errors in CAD, akin to a spell check. Many companies also insert some programs wherein a drawing cannot be sent to the next level unless the person has electronically claimed that he has checked the drawing and it’s good to go

Conclusively, quality control in CAD documentation Services is a dynamic process, and its success lies in constant review and upgrade.